← All open positionsApply now
Full timeOn site
Customer Support Executive
Customer SuccessDhaka, Bangladesh6 vacanciesNegotiable
Be the first point of contact for buyers and dealers — answering questions and keeping them moving.
Salary
Negotiable
Responsibilities
- Respond to inbound calls, messages and email within service-level targets.
- Walk customers through the platform, including account setup and payments.
- Log and escalate product issues with enough detail for engineering to act on them.
- Keep records accurate in the support tooling.
Requirements
- Strong Bangla and English — both spoken and written.
- 1+ years in customer support, call centre or a similar role.
- Patient and clear on the phone and in writing.
- Comfortable with a ticketing system.
Benefits
- Rotating shifts with an evening allowance.
- Festival bonuses and overtime pay.
- Medical insurance.
- Free transport on late shifts.